Virtual Assistant Services

Social media management

Scheduling, captions, graphics and replies that keep your accounts active — batched a month at a time so your feed never goes quiet when the business gets busy.

Email marketing and newsletters

Newsletters, campaigns and nurture sequences written, loaded and sent in the email platform you already use, so your list hears from you on a steady rhythm instead of whenever there is a spare evening.

• Monthly newsletters built from your updates and offers
• Nurture and follow-up sequences, written and loaded ready to send
• Campaigns scheduled and checked before they go out
• List hygiene and simple reporting on what was opened and clicked

CRM, appointment setting and lead follow-up

Most small businesses do not lose deals because the pitch was wrong. They lose them because nobody followed up on day three, or day nine, or after the trade show. An assistant whose whole job is the follow-up fixes that, because it is the first thing on their list every morning rather than the last thing on yours.

• Working an inbound enquiry list and booking discovery calls straight into your calendar
• Chasing quotes and proposals that have gone quiet, on a schedule you set
• Confirming and rescheduling appointments so your no-show rate drops
• Researching target accounts and building clean prospect lists
• Sending first-touch outreach from your own email, in your own words
• Keeping the CRM honest so the pipeline reflects reality

You keep control of the message and the tone. Your assistant runs the sequence, logs every touch, and hands you a calendar with people on it.

Content writing and copy support

Writing is rarely the bottleneck. Finding two uninterrupted hours to do it is. An assistant handling the drafting, formatting and scheduling turns “I should really post something” into a steady publishing rhythm.

• Blog posts and articles drafted from your outline, notes or a recorded voice memo
• Service and landing page copy written around the phrases your buyers actually search
• Email newsletters and nurture sequences, written and loaded ready to send
• Social captions batched a month at a time
• Case studies and testimonials written up from client calls
• Editing and tightening drafts you have already started

Everything comes back for your approval before it goes anywhere. Nothing publishes without you seeing it.

Graphic design and brand assets

The design work that eats a small business owner’s week is almost never the big creative project. It is the hundredth social graphic, the one-pager for tomorrow’s meeting, the flyer that needs a new date on it.

• Social media graphics and carousels, batched to a template
• Presentation and pitch decks built out from your content
• One-pagers, flyers, menus and print collateral
• Ad creative sized for each platform
• Simple brand kits so everything you publish looks like it came from the same business
• Resizing and reformatting assets you already own

Work is done in Canva or Adobe, in files you own and can edit yourself afterwards. Nothing is locked away.

Video editing and repurposing

One recorded call, webinar or phone video is enough raw material for a month of content, but only if someone sits down and cuts it. That work is repetitive, time-consuming and exactly what you should not be doing yourself.

• Vertical short-form cuts for Reels, Shorts and TikTok from long recordings
• Captions and subtitles, since most people watch on mute
• Talking-head edits with the pauses, stumbles and dead air removed
• Intros, outros, lower thirds and end cards in your brand colours
• Podcast and webinar recordings cut into clips
• Simple product and walkthrough videos assembled from footage you send

You send the raw file. You get back the finished cuts, sized and captioned for wherever they are going.

Website updates and maintenance

Small website jobs are the ones that sit undone longest. They are too fiddly to squeeze between meetings and too small to justify calling an agency, so the outdated price list stays up for another quarter.

• Publishing and formatting new pages and posts in WordPress
• Updating prices, hours, staff, service lists and contact details
• Adding and testing contact forms, booking links and calls to action
• Plugin and theme updates, with a backup taken first
• Fixing broken links, missing images and layout problems on mobile
• Page speed and basic technical housekeeping

Your assistant works in your own hosting and CMS logins, using access you grant and can revoke at any time.

Organic marketing and SEO support

Organic growth is not a campaign you run once. It is a short list of unglamorous tasks done consistently for months, which is why it is the first thing to slide when the business gets busy.

• Keyword research on the phrases your buyers actually type
• On-page optimisation: titles, meta descriptions, headings, internal links
• Google Business Profile updates, posts and review responses
• Scheduling and community management across your social channels
• Local directory and citation listings kept accurate and consistent
• Monthly reporting on rankings, traffic and what moved

Slow by design. The compounding only works if somebody keeps showing up, and that somebody does not have to be you.

Google Ads management

Campaign setup, monitoring and reporting by a dedicated assistant, so your ad account is looked after every week instead of left running on autopilot.